Privacy Policy

We respect your privacy and are committed to protecting the personal data you share with us. This policy explains how we collect, use and share your information when you visit or make a purchase on aitorsaraiba.com.

1. Data controller

  • Identity: xxxxxx

  • Postal address: xxxxx

  • Email address: info@aitorsaraiba.com

2. What personal data do we collect?

When you interact with our shop, we collect the following information:

  • Purchase details: First name, surname, billing address, delivery address, email address and telephone number.

  • Payment details: We do not store your credit card details. Payments are processed securely via our third-party payment gateway (Stripe and/or Klarna).

  • Browsing data: Through cookies, we collect information about your device, IP address, time zone and how you interact with our website (pages viewed, products searched for) to improve your experience.

  • Newsletter subscription: If you decide to join the “Aitor Saraiba Club”, we will store your email address to send you news and promotions.

3. What do we use your data for?

We use the information collected for the following purposes:

  • To process and dispatch orders for physical products that you place in the shop.

  • To send you order confirmations, dispatch notifications and to contact you in the event of any issues.

  • To comply with our legal and tax obligations (invoicing and taxation).

  • To send you marketing emails (only if you have given us your explicit consent when signing up to the Aitor Saraiba Club).

  • To analyse website traffic in order to improve the design and the products we offer.

4. Who do we share your data with?

In order to provide you with our services, we share certain data with third parties who help us manage the shop, always in accordance with strict security standards:

  • Squarespace: Our e-commerce platform and web hosting provider.

  • Stripe/Klarna: For secure payment processing.

  • Courier companies: We share your name, address and telephone number with the courier company (e.g. Correos, UPS, etc.) solely for the purpose of delivering your order.

5. Data retention

We will retain your order information on our records to comply with our legal and tax obligations (generally for a period of 4 to 6 years as required by Spanish law), unless you ask us to delete this information.

6. Your rights (ARCO rights)

If you are a resident of Europe, you have the right to access the personal information we hold about you, as well as to request that it be corrected, updated or deleted. You may also withdraw your consent to marketing at any time.

To exercise these rights, simply send us an email to [email].

7. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our practices or for legal and operational reasons.